Terms of Use
Please read these terms carefully before using our services
Last Updated: November 2024
These Terms of Use ("Terms") govern your access to and use of the catetdisvo.com website and services provided by Catetdisvo Ltd ("Company", "we", "us", or "our"). By accessing our website or using our services, you agree to be bound by these Terms.
1. Acceptance of Terms
By accessing or using our website and services, you confirm that you are at least 18 years of age, have the legal capacity to enter into binding agreements, and agree to comply with these Terms. If you do not agree with any part of these Terms, you should not use our website or services.
2. Description of Services
Catetdisvo provides administrative assistance and liaison services to help individuals recover bank cards retained by ATMs. Our services include:
- Communication with financial institutions on your behalf
- Coordination of the card recovery or replacement process
- Administrative support throughout the recovery process
We act as intermediaries and advisors. We do not have direct access to banking systems, nor do we have authority to make decisions on behalf of financial institutions.
3. Service Limitations
You understand and acknowledge that:
- We cannot guarantee the recovery of any retained card
- Resolution times depend on factors outside our control, including bank policies and procedures
- The ultimate decision regarding card recovery or replacement rests with your financial institution
- Our services do not replace direct communication with your bank, which may be necessary in some cases
- We are not authorised to access, manage, or make changes to your bank accounts
4. Your Responsibilities
When using our services, you agree to:
- Provide accurate and complete information about your situation
- Respond promptly to our communications and requests for additional information
- Notify us immediately if you recover your card through other means
- Not use our services for any unlawful purpose
- Not provide false or misleading information
- Authorise us to communicate with your financial institution on your behalf
5. Fees and Payment
Service fees are displayed on our website and must be agreed upon before services commence. Fees are payable upon completion of services unless otherwise agreed. We reserve the right to modify our fees at any time, though changes will not affect services already in progress.
6. Cancellation and Refunds
You may cancel your service request at any time by notifying us in writing. Refund eligibility depends on the stage of service delivery:
- Full refund if cancellation occurs before we initiate contact with your bank
- Partial refund may be available if work has begun but not concluded
- No refund once service has been substantially completed
7. Intellectual Property
All content on this website, including text, graphics, logos, and software, is the property of Catetdisvo Ltd or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without express written permission.
8. Disclaimer of Warranties
Our website and services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that our services will meet your requirements or expectations, or that results will be achieved within any particular timeframe.
9. Limitation of Liability
To the fullest extent permitted by law, Catetdisvo Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of our services. Our total liability for any claim arising from our services shall not exceed the amount you paid for the specific service giving rise to the claim.
10. Indemnification
You agree to indemnify and hold harmless Catetdisvo Ltd, its directors, employees, and agents from any claims, damages, losses, or expenses arising from your breach of these Terms or your misuse of our services.
11. Third-Party Links
Our website may contain links to third-party websites. These links are provided for convenience only, and we do not endorse or assume responsibility for the content or practices of linked sites.
12. Privacy
Your use of our services is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information.
13. Modifications to Terms
We reserve the right to modify these Terms at any time. Changes become effective upon posting to this page. Your continued use of our services following any changes constitutes acceptance of the modified Terms.
14. Governing Law
These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.
15. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
16. Contact Information
For questions regarding these Terms, please contact us:
Email: [email protected]
Address: Catetdisvo Ltd, 47 Commerce Street, Birmingham, B3 2NS, United Kingdom